FAQs
Find answers to common questions about using VirtualHQ, troubleshooting, and more.
Sign up on our website, create your organisation, and start inviting team members. Customise your virtual office and explore the features to begin collaborating.
VirtualHQ stands out due to its unparalleled web-based graphics capability, providing a more immersive user experience. Our photo-realistic graphics, combined with features like spatial audio for spontaneous interactions and assigned workspaces, closely replicate the feel of a physical office. This unique combination sets VirtualHQ apart from other platforms in the virtual workspace market.
Yes, you can invite guest users by adding their email to your organisation. They will receive an email invitation with instructions to register and log in.
The organisation owner can assign offices to every user added to your subscription. Once assigned, users can access their designated offices.
Yes, you can! Customise your workspace by changing wall colours, flooring, and uploading your own photos to create a personalised environment.
To create custom layouts, please contact us at hello@brandlab-360.com to speak with a member of our sales team.
For bespoke features and increased customisation, please contact us at hello@brandlab-360.com to discuss with our sales team.
Communicate via voice chat, text chat, and private video chat for seamless and spontaneous interactions.
Absolutely! You can share your screen to present any media or documents directly from your desktop, making it easy to collaborate in real-time.
Yes, your office is secure for sensitive discussions and data sharing. Closing your door ensures that only those inside your office can hear the conversation.
Yes, you can hold confidential meetings in private meeting rooms designed to ensure your discussions remain secure and private.
Yes, there are various areas in VirtualHQ for hosting events, including the Auditorium, an exclusive island perfect for larger presentations and events.
VirtualHQ offers exciting and engaging activities, including work-assisting functionality and fun elements like jet skis; fostering collaboration, promote team bonding and enjoyment through interactive, adventure-filled experiences.
VirtualHQ can be accessed from any device with an internet connection, including desktops, laptops, tablets, and smartphones.
We are working on a mobile app to enhance your VirtualHQ experience on the go. Stay tuned for updates!
You can manage your subscription, including cancellations and upgrades, via the settings icon on the left navigation bar.
Our support team is available 24/7 to assist with any issues or questions. Contact us via email at support@brandlab-360.com or through the help section in the platform.
VirtualHQ captures the feel of an office environment while enabling remote work, enhancing team collaboration, engagement, and productivity.